Shipping 

La Cruz Specialty Foods is located in Boulder, Colorado. We ship all online orders from Boulder, via either the US Postal Service or United Parcel Service (UPS) depending on which provides the lower cost based on weight and distance.

Shipping fees

 

Delivery

La Cruz Specialty Foods ships within 24-48 hours of receiving an order. We ship via ground service of 5-10 business days (standard delivery), excluding holidays. Please provide complete and accurate address information. La Cruz Specialty Foods only guarantees delivery to the address provided. Overnight and second-day delivery options are available.

 

Quality Guarantee

La Cruz Specialty Foods stands by its products with a 100% satisfaction guarantee. We offer a thirty (30) day money-back guarantee for all products accompanied by a receipt. For a return, please follow the instructions listed below and/or on your packing slip.

 

Returns/Refunds

If you are not 100% satisfied with a La Cruz Specialty Foods product and wish to return an item(s), please follow these instructions:

1) Securely pack the opened/unopened items and ship to the address/location listed on the invoice.

2) Please include a copy of the invoice.

3) Upon receipt, within 24-48 hours La Cruz Specialty Foods will issue a refund back to the credit card on which the original purchase was made.

4) Shipping costs are not refundable.

5) You are responsible for the shipping costs of a returned item.

 

Privacy Statement

La Cruz Specialty Foods takes the security of this website seriously. Where applicable, we employ security measures, including SSL technology, on our back-end systems to safeguard customer account and transaction information. La Cruz Specialty Foods requests customer information for the sole purpose of fulfilling product order requests. We do not share or sell customer information to other entities for any reason.

 

Terms of Use

The term “La Cruz Specialty Foods” or “we” refers to the owner of this website whose mailing address is P.O. Box 2027, Boulder, Colorado 80308. The content of the pages of this website is for your general information and use only. The content of this website is subject to change without notice. This website contains material that is owned by or licensed to La Cruz Specialty Foods. This material includes, but is not limited to, the design, layout, appearance, graphics, and text. Reproduction in any manner is prohibited without verbal and written consent from La Cruz Specialty Foods. Unauthorized use of any part of this website may give rise to a claim for damages and/or be a criminal offense.

 

Questions?

For any questions, please call La Cruz Specialty Foods, 3 0 3 - 5 0 1 - 4 8 3 9  or send us an email via Contact Page.

Thank you!

© 2020 Created by Photographer Kate Martin, Denver, Colorado

303 . 501 . 4829

 

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